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Reviews

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5 Reviews


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Parent, Huyen
In-Person Camp
Roblox - Game Designer
12 August, 2022

Response Added

Do not book with this company!!

They will take your money and will not accommodate your needs! I have just experienced the most appalling customer service with this company and am absolutely disgusted with their lack of empathy towards customers. Had my son booked on to attend a course, however due to rail strikes it is not po...

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FunTech Response


Whilst we understand that aspects outside the customers control can affect their plans, they are also outside our control.

We could see that the rail strike in particular would present a problem, as a gesture of good will, even though outside of our T&C's we offered: -

  1. Pro-rata refund for one day or
  2. Swap camp to another week / location

As part of the booking process, before booking is finalised we recommend "customers have adequate cancellation insurance in place" and there is an option to opt for one which we have organised for our customers.

It is a blessing that I had this conversation with the customer, as I would have been utterly distraught if any member of the team had been subject to this.

The customer simply shouted, was unbelievably aggressive and demonstrated bullying behaviour including threatening to post negative comments on social media to destroy our reputation.

I have been running this company for over 25 years, and thankfully neither I nor my team have ever had to experience anything like this before.

To date we have always been able to resolve any issue with our customers and found a solution that worked for both parties.

Sheineez Barber

Founder


Student, Joe, 12
In-Person Camp
FunTyper - Touch Typing
15 August, 2019

BAD RIEVEW

WORST CAMP EVER, THE GAMES ARE SO BORING AND RUBBISH DO NOT COME TO THIS CAMP IT IS AWFUL. HATED THIS CAMP SO MUCH BECUASE I WAS SO BORED. THE BEST PART OF THE DAY WAS WHEN WE GOT TO GO DOWN TO THE SPORTS HALL AND PLAY FOOTBALL BUT EVEN THAT WASN'T GREAT

WORST CAMP EVER!!!!!!!!!!!!!!!!!!!


Student, Beau, 39
In-Person Camp
12 August, 2019

hOrRiD

DoNt Go


Student, Kian raj singh, 12
In-Person Camp
Roblox - Game Developer
1 August, 2019

it was quite bad

The videos were boring and it bored me. As well it was not really about creating games.boo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Other, J
In-Person Camp
3D Modelling & Printing
27 July, 2018

STRICT RULES (RATING 1 STAR)

The rules are nonsense.