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Parent, Jane

Hackathon - Cyber Security
5 October, 2023

Response Added

REVIEW FROM EMAIL

I did provide verbal feedback to one of your colleagues after the course but I'll try and summarise it, seems a long time ago already! Sophocles had been looking forward to the course for months and he enjoyed his time. The first morning was a little frustrating as despite the reminders you had sent

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FunTech Response


Thank you for taking the time to provide us with your valuable feedback; we genuinely appreciate it.

Regarding the software installation issue on the first day of the Hackathon - Cyber Security course, I'd like to clarify that FunTech provide all the necessary laptops, which eliminates the need for any software installation.

The first day of the course is designed to ensure that all children start from a common point. While some students may be more advanced, others may require more guidance. After reviewing the notes and videos from the first day, it seems that Sophocles was actively engaged at his computer. Nevertheless, we acknowledge your point about the pace, and, moving forward, we will encourage students to inform tutors when they've completed a task. This will enable us to offer additional extension exercises to meet varying skill levels.

As for break times, our policy includes two morning breaks, two afternoon breaks, and lunchtime during which all children are encouraged to go outside and make the most of the school's play areas.

Your input on the mobile phone policy is well-noted. We understand that different families have varying preferences in this regard. To address this, we will be introducing a yellow card and red card policy starting in 2024. During lesson time, students will need permission to use their phones. A yellow card will be issued for the first offense, and should it happen again, a red card will follow, resulting in phone confiscation. We hope this solution accommodates the preferences of all parents and fosters a conducive learning environment.

We genuinely value your insights, and they help us enhance the FunTech experience for all our students. Thank you for your feedback, and we're looking forward to continually improving our courses.



Parent, Melissa
Day Camp
Minecraft - Mod Developer
13 August, 2022

Response Added

Great immersion, pricey

This was our first time at a FunTech residential camp, although my kids have been going to sleep-away camps for years. Competent, well-trained staff and very nice facility. For the price I was expecting more: surprised that it wasn’t a full week (5 nights only); no swag (typically a camp will se

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FunTech Response


Our website  clearly states that our residential camp is a five night stay. During booking there is an option for an extended stay, for a small fee, that includes Friday and Saturday night.

With reference to 'swag' which I presume is a goodie bag - with the current economic climate, the pricing for goodie bags was astronomical and instead of increasing the fees we decided to not include.

The silicone bracelet was more for the operations team, to be aware of the children who were on the residential camp as opposed to day students.

All emails that are addressed to @funtech.co.uk, come into our mailbox, which also allows for any spelling errors.

The telephone number and email on our welcome pack are correct and have been the same since 1996. 

I can only apologise for not getting back to you, though we have no messages or emails that are outstanding, so not sure where these were sent.

We feel that our residential location is outstanding, one of the top schools in the country for which we have to pay a hefty price tag. 

In addition our residential has a dedicated pastoral team and the children do premium activities for example scuba diving.

FunTech make a huge investment in curricula development and tutor training, delivering outstanding quality which is why our courses are successful.

That said, I am glad to read that you thought it was great immersion and your son had a good week of coding.


Parent, Ashleigh
Virtual Camp
7 January, 2022

Great Courses but not very kind to computer illiterate parents as everything is online

My Children have enjoyed the courses at Funtech and although expensive I think they are worth it. Their Computer Support Guy Lucas is amazing and helps download the programmes the children need. My only gripe is all messages are all on the website so you will get a text message on your phone that

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Parent, Sabrina
Day Camp
3D Game Design - Developer
2 September, 2021

very nice camp

my son enjoyed his week at fun tech in London. Thanks for the support.


Parent, Miriam
Term-Time
CreativeTech
6 August, 2021

Good experience

Overall, it’s a good experience as my son has gained in his IT knowledge.


Parent, Naresh
Day Camp
FunTyper - Touch Typing
26 June, 2018

Expensive childcare

Very disappointed with this course. It was not cheap and the tuition was very minimal. Studying conditions were bad enough to give my child back ache problems. All in all it seemed expensive childcare which is not what we needed.