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Parent, Jane

Hackathon - Cyber Security
5 October, 2023

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REVIEW FROM EMAIL

I did provide verbal feedback to one of your colleagues after the course but I'll try and summarise it, seems a long time ago already! Sophocles had been looking forward to the course for months and he enjoyed his time. The first morning was a little frustrating as despite the reminders you had sent

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FunTech Response


Thank you for taking the time to provide us with your valuable feedback; we genuinely appreciate it.

Regarding the software installation issue on the first day of the Hackathon - Cyber Security course, I'd like to clarify that FunTech provide all the necessary laptops, which eliminates the need for any software installation.

The first day of the course is designed to ensure that all children start from a common point. While some students may be more advanced, others may require more guidance. After reviewing the notes and videos from the first day, it seems that Sophocles was actively engaged at his computer. Nevertheless, we acknowledge your point about the pace, and, moving forward, we will encourage students to inform tutors when they've completed a task. This will enable us to offer additional extension exercises to meet varying skill levels.

As for break times, our policy includes two morning breaks, two afternoon breaks, and lunchtime during which all children are encouraged to go outside and make the most of the school's play areas.

Your input on the mobile phone policy is well-noted. We understand that different families have varying preferences in this regard. To address this, we will be introducing a yellow card and red card policy starting in 2024. During lesson time, students will need permission to use their phones. A yellow card will be issued for the first offense, and should it happen again, a red card will follow, resulting in phone confiscation. We hope this solution accommodates the preferences of all parents and fosters a conducive learning environment.

We genuinely value your insights, and they help us enhance the FunTech experience for all our students. Thank you for your feedback, and we're looking forward to continually improving our courses.