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Virtual Courses Terms & Conditions

  • Terms & Conditions
  • Payments

Admission to FunTech

Admission to any of the courses offered by FunTech Ltd (referred to as FunTech herewith) is at the discretion of the Principal or delegates.

Hardware Technical Requirements

Requirements for each course can be found at the bottom of the courses page, which can be found on the FunTech website by going to FunTech Virtual Camps, Courses and selecting the relevant course.

Using your computer

FunTech cannot take responsibility if during the course it is found that the minimum system requirements and internet speeds are not met for the course booked.

Renting a Virtual Machine from FunTech

FunTech will ensure that the minimum system requirements for the course booked are met. FunTech cannot take responsibility if during the course it is found that the minimum internet speeds are not met for the course booked.

Software Requirements

When a course has been purchased and paid for, installation instructions will be available in your child’s FunTech account a minimum of two days prior to the course commencement date. This will include links of where the software can be downloaded, instructions on how to download and finally how to test that the software has been installed correctly.

Software self-installation

FunTech cannot take responsibility if during the course it is found that software has not been installed correctly or not been installed at all.

Software FunTech-installation

FunTech will ensure that all software required for the course booked is installed and working. For this FunTech will need to have access to the computer. These will require a remote login which will take place on the Sunday before the course.

Consent

For effective delivery of virtual courses, you are consenting to the following: -

  1. FunTech has remote access to the computer
  2. If webcam in use, then your child’s video image to be shared with the tutor and group. FunTech will provide a greenscreen background
  3. FunTech tutor to mute communication from a child with the rest of the group, if a child’s behaviour is deemed disruptive or unacceptable
  4. Use of 3rd party software to deploy the virtual courses to your children’s computer screens and view your children’s computer screens to monitor progress and offer assistance.
  5. FunTech is not responsible for 3rd party software issues.
  6. All sessions will be recorded for safeguarding and quality control purposes. This will be stored securely according to GDPR rules and regulations and deleted one week after the completion of the course.

Operational Procedures

Late Arrivals, Early Departures or Absence

  1. We cannot guarantee admission if login to the class is later than 15 minutes from the start time.
  2. We cannot guarantee that if your child logs out before the end of the class or is absent for any reasons that they will catch-up the content.

Suspension and Expulsion

FunTech reserves the right to suspend or remove any student, if their behaviour is deemed unacceptable and has received a warning, yellow card followed by a red card.

Fees

Fees must be paid in full before your child is able to join the virtual course.

Foreign Payments and Bank Charges

Please ensure that you have settled any bank charges associated with international payments and full fees reach FunTech prior to the start date of the course. For foreign payments made via bank transfer please ensure you include your FunTech booking reference when making the payment.

Cancellations and Refunds

Cancelling your booking

All cancellations can be processed via the FunTech parent portal or via email to camps@funtech.co.uk – we do not accept any other methods, such as postal or telephone. If you request a cancellation via email, FunTech will reply to your email and proof of the reply email from FunTech may be required for us to process your refund.

  1. Cancel 30 days plus, FunTech will refund fees paid less £20 admin charge
  2. 14-29 days, FunTech will 50% refund fees paid
  3. 13 days or less, no refund will be given

Refunds

Full refunds will only be issued for the following:

Cancellation by FunTech

A full refund will be processed within 5 working days of the cancellation date.

Cancellations by Force Majeure

In the event that FunTech has to cancel a course due to exceptional circumstances such as fire, natural disasters, notifiable diseases or occurrences of an unforeseeable nature, government intervention, directives, policies or an event deemed beyond FunTech’s control a full refund will be processed within 5 working days of the cancellation date.

FunTech Authority

FunTech reserves the right to: -

Cancel a course if a minimum of 4 students have not enrolled. A full refund will be processed within 5 working days of the cancellation date.

  1. FunTech reserves the right to take whatever steps it reasonably believes to be necessary to maintain discipline and to ensure the safety, wellbeing and enjoyment of students and FunTech employees.

Renting a Virtual Machine from FunTech

FunTech will ensure that the minimum system requirements for the course booked are met and the correct software has been installed. FunTech cannot take responsibility if during the course it is found that the minimum internet speeds are not met for the course booked.

Please note, on the Sunday prior to the start of the course we will host FunTech Virtual Orientation so that your child is familiar with the virtual environment.

Our Safeguarding and Complaints policies are available on our website www.funtech.co.uk or by request.

 

Method of Payment

  • Credit Cards / Debit Cards
  • Direct Bank Transfer - bank details below

FunTech Camps Ltd Bank Details: Lloyds TSB Bank, High Street, Maidenhead. Berkshire. SL6 1JS

Account Name:
FunTech Camps Limited
Bank:
Lloyds
Sort Code:
30-95-36
Account Number:
63958460
IBAN:
GB14 LOYD 3095 3663 9584 60
BIC Code:
LOYDGB21030
Reference:
Child's Name

We cannot accept Childcare Voucher payments for our Virtual Courses during School Shutdown. Learn more